OPSA for opticians and dealers
A strong solutions partner.
Three brands, one supplier. RX production in Türkiye, fast delivery from stock, transparent warranty processes and after-sales support.
One supplier,
a complete portfolio.
From spectacle lenses to colored contact lenses, one ordering channel.
Eligible RX orders placed by 16:00 on weekdays are ready to ship from the factory within 24 hours.
Warranty against manufacturing defects on Cosmo Clean lenses.
Freeform RX & progressive.
Average delivery in 5 days; 7–13 mm corridor options.
Complaints resolved in 10 business days.
Technical review, reporting and replacement with identical specifications.
From order to delivery,
every step is clear.
Order
Through your sales representative, with RX details and measurements.
Production
Freeform production in Türkiye; 24 hours with the Express option.
Quality control
Every lens is inspected before shipping.
Shipping
Delivered by courier; please check the package when you receive it.
The terms to know before you order. Your sales representative can give you more details.
01Production and shipping
- The stated number of days does not include the day the order is received.
- The stated number of days does not include shipping time.
- Production time may vary depending on the product and the production schedule.
- Damage that occurs during shipping is the buyer's responsibility; please check the package when you receive it.
02Express production
- RX orders placed by 16:00 on weekdays are made ready to ship from the factory within 24 hours.
- Express production applies to coated orders without tinting or other special processing.
- The 24 hours do not include shipping time.
- If an order cannot be prepared in time, the Express service fee is not charged.
03Order cancellations and changes
- Orders cannot be canceled once they have been entered into the system.
04Single-lens orders
- Single-lens orders may differ in material tint, AR coating, thickness and base curve; tinted lenses may show a color difference.
- We recommend ordering lenses in pairs.
05Returns of stock lenses
- Returns are processed with our approval; the product must be in the current product list.
- Products invoiced more than 3 months ago cannot be returned.
- Approved returns are posted to your current account together with the customer invoice.
06Warranty claims
- Cosmo Clean spectacle lenses carry a 2-year warranty against manufacturing defects; lenses with surface scratches are not covered.
- Lenses are inspected as a pair; a claim is opened with the warranty card, certificate or order number.
- After inspection, a technical report is issued; a replaced product is remade with identical specifications and the original pair is returned to the customer.
- Customer complaints are assessed within 10 business days.
Catalogs and
technical charts.
For the latest versions, please contact your sales representative.
Dealer Portal.
Place orders, track production and open warranty claims. 24/7, on one screen.
Stock and RX orders, with measurements and frame details.
Live production, quality control and shipping status.
Warranty claims, technical reports and current catalogs.
Join the
OPSA network.
We forward your application to the sales representative for your region. We usually respond within 2 business days.